Ryan- Counting the cars on the New Jersey Turnpike (teshiron) wrote in suggestions,
Ryan- Counting the cars on the New Jersey Turnpike
teshiron
suggestions

Modify the placement of LiveJournal Messenger options in the acct. creation flow

Title
Modify the placement of LiveJournal Messenger options in the acct. creation flow

Short, concise description of the idea
The options relating to LiveJournal Messenger should be removed from the account creation process, or at least moved to "step 2".

Full description of the idea
The first page of the account creation process (https://www.livejournal.com/create.bml) currently asks you to create or associate a Windows Live ID with your new LJ account (for LiveJournal Messenger purposes) and the default selection includes a checkbox for accepting Microsoft's terms of service and email messages.

This can potentially cause users to think that they need to agree to Microsoft's spam"service updates, special offers, and survey invitations" to create a LiveJournal account.

Additionally, placing these options with a very large header on the very first page - before the profile, style, and other options -- gives undue importance to this (really very minor) LiveJournal feature. It makes it seem as though the chat feature is the primary reason, or at least a very important reason, for signing up for an account.

These options should (ideally) be removed from the account creation process entirely, as this is entirely too much MS+LJ=OTP for my tastes. In addition, some people may not like Microsoft, and seeing them mentioned on the first page of our account flow may discourage them from creating an account entirely. I realize that's my personal bias speaking, so alternatively, I'll suggest that the LJ Messenger options be relegated to step two of the process, where the profile basics, journal theme, and account level choices currently reside.

An ordered list of benefits
  • Eliminating possible confusion regarding LiveJournal's relationship with Microsoft
  • Simplifying the account creation process -- often a user's first real impression of LJ
An ordered list of problems/issues involved
  • There may be marketing considerations or an agreement with MS to consider
  • The design of step 2 is already fairly cluttered, making room for LJ Messenger options might make this worse
Tags: account creation, lj messenger, § no status
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