Cos (cos) wrote in suggestions,

send notification when screened comments are unscreened

send notification when screened comments are unscreened

Short, concise description of the idea
When a comment that was initially screened is first unscreened, trigger any email notifications that would've been triggerred if the comment had not been screened.

Full description of the idea
If you're tracking a post or a thread, you get a notification whenever a new comment is posted - unless that comment starts out screened. In that case, you never get the notification, even if the journal owner unscreens the comment. That defies people's expectations, and it makes notifications work haphazardly in certain situations. For example, some people set their journals to screen comments by non-friends. If you track a post on such a journal, you may get emails from most comments, but miss the few that come from non-friends, even though the journal owner has made them visible.

LiveJournal does not need to remember who was tracking a post at the moment a comment was first made. It can just send to whoever is tracking at the moment the comment is unscreened.

An ordered list of benefits
  • More sensible & consistent notification function.
  • Not missing comments.
  • Allow journal owners to use screening features without interfering with readers' ability to track.
An ordered list of problems/issues involved
  • LiveJournal would have to remember whether a comment has ever been unscreened, so that if it is re-screened and then unscreened again, no new notifications get sent.
  • Some people may have gotten used to the current behavior, and specifically use comment screening as an obfuscated way to partially disable tracking. I don't know of anyone who uses it that way.
Tags: comment screening, comments, notifications, § no status
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