» the cheap and evil girl (adarkheartdawns) wrote in suggestions,
» the cheap and evil girl



Short, concise description of the idea
LJ should instate the ability to receive refunds

Full description of the idea
As LJ has made it very clear, this is a business - well if this is a business, then we as paying customers should have the right to refunds should we feel this service is not living up to our expectations. Currently, LJ offers no such refund possibility, making it impossible for customers to use their fiscal clout to ensure they are getting what they pay for.

An ordered list of benefits
  • Financial clout for users
  • Potential for more paid customers (quality guarantee or whatever the current spin is)
  • An effective feedback method for paying customers
An ordered list of problems/issues involved
  • Having to deal with the financial impact of bad decisions
  • Making less money
Tags: payments, § no status
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