A better way to handle Live Journal outages
Short, concise description of the idea
Make a link to the status page in the support page. Make a link to the support page in the status page.
Full description of the idea
The support page should contain a link to the status page with instructions to check there before reporting LJ outages. The status page at Warped should contain a link back to the support page when the status is presumed to be normal in order to report outages. Furthermore, to handle the case when BML pages are down and the support page is inaccessible, an alternate contact method should be listed on the status page. There should be some dire warning about mis-use of this means of contact. Both this alternate contact method and the link to the support page should not be visible when the LJ staff are handling an outage, in order to minimize the number of outage reports.
An ordered list of benefits
An ordered list of problems/issues involved
An organized list, or a few short paragraphs detailing suggestions for implementation