ever so slightly obsessed (scien) wrote in suggestions,
ever so slightly obsessed
scien
suggestions

Change 'comment not posted' message

Title
Change 'comment not posted' message

Short, concise description of the idea
The error message one gets when trying to comment in a community you're not a member of is identical to the one given when trying to comment on a personal journal you have not been friended by. This is misleading.

Full description of the idea
Currently, if you try to comment in a community of which you are not a member (and which does not allow non members to comment) you get the following error message:

'Sorry, user [community] does not list you as a friend, and they've set the "friends only" option for who can reply to their journal.'

This makes it sound as though you have to ask the admins of the community to add you, a mistake I made when I first joined LJ, and have since seen almost every newbie get confused by.

Part of the misunderstanding is that many people friend a community but do not realise that this is not the same as joining it, since this distinction does not exist with personal journals, and is not mentioned in the error message.

A better error message for communities could look more like 'This community is set to only allow comments from members. You must join the community to comment. For more information about how community membership works see this section of the FAQ.'

Alternatively, if it is difficult to give two separate error messages, that could be added to the current one (if you are trying to comment on a community, then [...]).

An ordered list of benefits
  • Clearer error messages means less confusion.

An ordered list of problems/issues involved
  • I can't really think of any except the time taken to make the change.

An organized list, or a few short paragraphs detailing suggestions for implementation
  • Either have two separate error messages, or add a couple of sentences to the one currently being used.
Tags: comment creation, community membership, user interface, § no status
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