***gone*** (joejustjoe) wrote in suggestions,

The removal of the "Close without credit" link


The removal of the "Close without credit" link

Short, concise description of the idea

I would like to see the "Close without credit" link removed, except for support requests that haven't had a reply.

Full description of the idea

I'm sure a lot of wanna-be help supporters are a bit annoyed at the fact that sometimes they would make the perfect answer, and then the person who made the request would go and close it, giving credit to no-one. This has discouraged a lot of people from helping people with their support requests. That is why I would like the "Close without credit" link removed from the page, which would make sure that the person who helped gets the credit that they deserve.

An ordered list of benefits

  • More support helpers getting the credit they deserve.

  • Encouraging more people to help.

  • An ordered list of problems/issues involved

  • People may close the request and give credit to someone just because they have to.

  • Support requests staying open forever, simply because they don't want to credit anyone. Could possibly avoid by making the request "time-out" and giving the credit to the person who made an answer first.

  • An organized list, or a few short paragraphs detailing suggestions for implementation

  • Delete the "Close without credit" link on requests that have had a reply.

  • Possibly send out a mass email to all members telling them of the new system.
  • Tags: support, § rejected
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