safinnigan (safinnigan) wrote in suggestions,
safinnigan
safinnigan
suggestions

HELP

Title
HELP

Short, concise description of the idea
Ack! The new menus don't include a dropdown for HELP or the FAQ's. They are hard to find now. Please add to one of the drop downs - perhaps FIND?

Full description of the idea
There is NO Help option listed anywhere in the dropdown menus as they were revised this week.

An ordered list of benefits
  • Benefit - Being able to find HELP and the FAQ's easily and quickly at LiveJournal

An ordered list of problems/issues involved
  • Help is commonly listed in this kind of menu as the last option or drop down. By eliminating it completely from the menu you have made the website harder to navigate, made help harder to find and that is not a good thing.

An organized list, or a few short paragraphs detailing suggestions for implementation
  • I have no idea what this entails. As a user, my impression is it can't be too hard, or every other program in use on the internet and computers wouldn't list it this way. It appears to be the common accepted way to guide users to HELP and LiveJournal should adopt this standard to assist users in finding help at this site
Tags: documentation, site schemes, support, user interface, § implemented
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