Gordon (sea_wolf) wrote in suggestions,

More obvious errors when external feed accounts fail

More obvious errors when external feed accounts fail

Short, concise description of the idea
When a syndicated account fails for whatever reason, it should be more obvious to users who have that account on their friends list that something is wrong.

Full description of the idea
When Livejournal is unable to connect to a RSS feed for a Syndicated account for whatever reason, there is no obvious error message, just a message on the info page of the account in Syndication Status. If the account only gets a few posting now and then, users who have this account on their friends list may be unaware for quite some time that Livejournal is no longer able to retrieve the feed.

For example, if I have an account called test_rss on my friends list that is a Syndication Account that pulls the feed http://www.test.com/test.rss and the site test.com changes their feed address to http://www.test.com/rss/test.rss then Livejournal will be unable to retreive the feed. But I would only be aware that something was wrong if I noticed the posts had stopped appearing or if I visited the test_rss account info page. If it was a low volume RSS feed it may be quite some time before anyone notices.

Either an email to subscribed users or a note appearing in the account that would display on user's friends page after a certain number of fails. Subscribers could then investigate and file a support request to have the feed URL updated or removed.

An ordered list of benefits
  • Less 'dead' Syndicated Accounts in the system.
  • Less annoyance to users who don't notice an account has stopped being retrieved.

An ordered list of problems/issues involved
  • Users may start getting bugged by error messages on unreliable feeds. A certain threshold of fails before alerting the user might be needed.

An organized list, or a few short paragraphs detailing suggestions for implementation
  • After 10 failed attempts to retreive the feed an entry appears in the account alerting subscribers that the feed is no longer being properly retrieved. Alternatively an email could be sent instead. It would then be up to the subscribers to investigate.
Tags: syndication, § historical
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