shann0n (n0nnahs) wrote in suggestions,
shann0n
n0nnahs
suggestions

Support requests in My LJ

Title
Support requests in My LJ

Short, concise description of the idea
Add an area with support requests a user has put in into the My LJ portal.

Full description of the idea
I don't often have to submit requests for support, but lately I've had 2 or 3. For some reason I never got an email confirming receipt of one of them and now can't determine the status or if there's a solution. Would be handy to have these 'at my finger tips'.

An ordered list of benefits
  • All requests by user for support in one place
  • User can refer back to support easily
  • Hopefully same user wouldn't submit same support request twice (as I'm tempted to do since I don't know if it was received or not since I never got a confirmation email, but did get confirmation screen).

An ordered list of problems/issues involved
  • Don't know

An organized list, or a few short paragraphs detailing suggestions for implementation
  • Don't know
Tags: portal / my lj, support, ~ submitted - needs retagging
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