Andrew Ducker (andrewducker) wrote in suggestions,
Andrew Ducker

Status Journal

Status Journal

Short, concise description of the idea
When there's a problem with LJ, someone be in charge of letting users know.

Full description of the idea
The Syndication system isn't feeding at the moment. I assume something's up. But there's nothing on to let me know this. Could someone be delegated to update news (or a new journal) with status messages? This will mean less support questions and happier users.

An ordered list of benefits

  • Less support messages asking "why is X not working???"
  • Happier users because they're kept up to date.
  • An ordered list of problems/issues involved

  • Someone will have to take the time to do it
  • An organized list, or a few short paragraphs detailing suggestions for implementation

  • It's more of an organisation idea than a technical one, so mostly I suspect it means hitting Denise with a stick until she agrees to do it.
  • Tags: support, § implemented
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