Daniel W. Ottey (dottey) wrote in suggestions,
Daniel W. Ottey

Redirect a URL

Redirect a URL

Short, concise description of the idea
Redirect http://www.livejournal.com/help/

Full description of the idea
I think the URL http://www.livejournal.com/help/ should redirect to http://www.livejournal.com/support/ Currently /help/ goes nowhere. I know I personally try to find help resource at a domain name by always typing in http://domainname.com/help/ before I go to http://www.domainname.com/ and search for the "help" link. If /help/ was redirected to /support/ perhaps people would find Support easier.

An ordered list of benefits

  • Makes it easier for users to find help
  • An ordered list of problems/issues involved

  • Someone would have to add the alias
  • It removes the possibility for any future /help/ that is somehow seperate from /support/
  • An organized list, or a few short paragraphs detailing suggestions for implementation

  • Wherever URL redirects go, just redirect /help/ to /support/ ... Its probably in Apache somewhere, but I'm not an Apache person really.
  • Tags: ~ historical
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