spockside (spockside) wrote in suggestions,
spockside
spockside
suggestions

Exclude support requests submitted in Cyrillic

Title
Exclude support requests submitted in Cyrillic

Short, concise description of the idea
When browsing the support requests at http://www.livejournal.com/support/help.bml, add a drop-down option to exclude entries in Cyrillic.

Full description of the idea
When browsing support requests, one can select from the drop-down menu either the area concerned (ScrapBook, Entries, etc.) or opt to see only Russian support. To give non-Russian readers the same flexibility, there should be a drop-down or other type of option to include only requests that use non-Cyrillic characters, or if other characters are possible (Chinese, Greek), Latin characters only.

An ordered list of benefits
  • More streamlined browsing (and possibly answering) of support requests for non-Russian readers
An ordered list of problems/issues involved
  • No downside apparent
Tags: cyrillic services, internationalization, support, § no status
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